I ordered a pair of men’s sneakers and was unsure about the fit, but the exchange process was simple and quick. Customer service was responsive and made it hassle-free.

I’ve bought shirts online before that felt cheap or didn’t fit right, but the one I got from Blake Mercer was spot on. The fabric feels high-end and the fit is perfect — I’ve already worn it three times this week.

I was nervous ordering a jacket without trying it on first, but it fit perfectly and was packaged well. You can tell they really care about the customer experience.